Customers who turn into good friends are rare. So rare in fact, I only have a couple of them. What's the secret? Not too sure yet, only been doin' this for half a decade. My guess is that it is based on a foundation of mutual respect. Most of my customers I have little in common with. Come to think of it, most of my friends I have little in common with. I try to keep a diverse group of loyal companions whom I trust and respect for their own skills, strengths, beliefs, and yes...flaws. So here's to you Mr. Customer-Friend, you know who you are and I'm blessed to have you as one of the few!